Forum Discussion
JuanC
2 years agoModerator
Hello Betty. I'm very sorry to hear that you aren't receiving your son's emails. If you are receiving emails from others but not from your son after already checking your webmail settings, then the issue is most likely on his end. Do you know if if he getting any errors when sending email to you? Our servers are designed to automatically deliver an email to the sender if their email doesn't make it to your inbox. It will give the reason for the error as well. if he's not getting an error from us then it's probably not even making it to our servers. Please let us know what you find.
Juan
Cox Forum Moderator
Juan
Cox Forum Moderator
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