GigaBlast Speed
My Giga blast was installed in early February. A hard wired connection was getting 940 up and 940 down , as advertised.
My wireless speeds were roughly 500 up , 500 down.
Then Covid 19 hit and su...
Forum Discussion
I understand how you feel completely. I’ve had Gigablast since before Covid and never had better then 200 download and 20/25 upload. I feel that Gigablast is falsely advertised and I have been grossly overcharged for a service that Cox can’t provide.
Hello,
the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. I'm very sorry that you are experiencing such slow speeds.
Thank you,
Crystal S. Cox Support Forum Moderator
the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. I'm very sorry that you are experiencing such slow speeds.
Thank you,
Crystal S. Cox Support Forum Moderator
