Gigablast service not performing as promised
I have had gigablast for the past 10 months - never got the bandwidth that was promised - repeated testing, rebooting and tech support from COX did not resolve it - I use the high end panoramic WiFi and current modem from Cox - they asked Me to buy their WiFi pods which I did - did not help at all but probably got worse - we have 2 users who are on PC and 2 watching TV and phones at any time - why can’t cox provide basic support for such usage? - had tech come in today and they tell me I have all updated stuff - they recommend now buying net gear Orbi units instead of using their own Panoramic WiFi. We are getting taken for a ride as they are packing bandwidth and not taking responsibility at all - what are my options - dropped internet access, Repeated slow performance and streaming failures - I am frustrated in Laguna Niguel CA