Forum Discussion

omahaomaha's avatar
omahaomaha
New Contributor
5 years ago

Gigablast requires Panoramic Wifi Modem? That's what she said.

I have just been through the most frustrating ordeal. I swear that Cox uses the "runaround", and dropped calls on hold just as a way to make people give up. Here's the short version (the long version...
OpenBSD's avatar
OpenBSD
Contributor II
5 years ago

Contact tech support not customer service. Customer service agents are idiots. Let tech support know you purchased your own DOCS3.1 modem and want it setup to replace the Panorama. But if you have digital telephone with Cox they probably will require you to have the Panorama because you need it for the phone line. Check to make sure they aren't charging you for telephone service.