Gigablast my a.. I'm being throttled unless I contact support
I signed up for Gigablast 2 months ago. I check daily and I have not received anything close to the speeds promised. I get <300/12 mbps just as I did on the 300 plan. ONLY when I contact support does it magically go up to about 800/35 mbps. I will have that speed for the rest of the day only to be reverted back to the <300/12 mbps the next day.
What am I supposed to contact support every day to get close to the speeds promised? Most the time the tech gets frustrated and I mysteriously get disconnected. After over 20 years of being with Cox, the support has gone downhill and I feel like I'm being deceived.