I am in the telecommunication industry, but not directly related to any ISP (Service providers such as COX). When the COVID 19 outbreak took place and everyone began working at home, the ISPs under the FCCs recommendation lifted any data caps. This wasn't mandatory and happened in a trend. One company lifted and others followed to not look unsympathetic. What took place after was not expected. The reasons for all the data caps to be in place from the start were highlighted as predominantly unnessicary. The millions of dollars made by data charges were simply not justified. Shockingly, performance started to erode once this finding became a mainstream topic. Questions like "How could telecommunication companies justify putting the caps and charges back in place if services were not impeded without them?" started to surface. Feel free to look into this. It is a sad read I get it, but this is one of the most unregulated industries. With only 5%-sh of the population being able to even understand exactly how all of this works (and those 5% most likely involved in the industry), who is going to stand up and fact check these companies? and what are you going to even do when you have proven them wrong? go without internet?
Remember, your contract says SPEEDS UP TO ****.