Gigablast download speed issue
I recently signed up for the Gigablast plan. I am renting the Panoramic Wifi modem/router from Cox. Hooked it up to the coaxial cable outlet in the wall, and connected via ethernet to my laptop (whic...
Forum Discussion
I'm also having the same issue in the state fo Rhode Island. I signed up for Gigablast, installed a new Gigabit modem and activated it. Have all CAT6 cabling and have absolutely no change in speed. I ran multiple speed tests before and after (even Cox's powered Ookla tool) and there is no change in download. My upload did change from 30Mbps to 35Mbps. Please Help
- @MichaelB2, I understand you mentioned CAT6 cable, so I'm assuming these speed tests were conducted on a hard-wired connection and not WiFi? I am providing information on how to achieve Gigablast speeds:
www.cox.com/.../achieve-gigablast-speeds.html
What download speeds are you receiving? Please make sure your device is capable of obtaining those speeds, and that it is up-to-date with the latest software/firmware. For additional support, please feel free to reach out to us at cox.help@cox.com, Twitter, or Facebook. -Kevin M. Cox Support Forum Moderator
