Forum Discussion
drbill28
New Contributor
Hard wired, it would happen even when connected directly to the modem. It was a very cold night and literally the speed went back to normal and signals improved as the sun came up. I went from 80Mb to 800Mb with no action. It has happened several times. I've had water at the termination point at the pole. Could be the same. It's definitely not on my side.
KevinM2
6 years agoFormer Moderator
It may be best to send out a service technician to your home and have this investigated further. If you're interested in having a technician go out to your home, please email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
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