Forum Discussion

kurtiswj's avatar
kurtiswj
New Contributor
5 years ago

Gigabit package getting 50 down

I've had gigabit for a while and have never seen above 50MB down. Previously had panoramic modem but swapped to my Netgear CM1000 with ASUS RT-AC86U. Modem used to disconnect once an hour, had a tech...
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

Do a speed test directly connected to the WAN port of the modem.  Could you post an image of your speed tests?

  • kurtiswj's avatar
    kurtiswj
    New Contributor
    5 years ago

    • Bruce's avatar
      Bruce
      Honored Contributor III
      5 years ago

      Although the test site provides megabytes, speed (connection) is normally expressed in megabits (Mbps).  Storage (drive, file size) is expressed in megabytes (MB).

      If you have a DOCSIS, your upload speed is okay.  Your download speed is probably 40% of your gigabit expectations.

      Is this speed test the result of connecting your device directly to the DOCSIS?

      • kurtiswj's avatar
        kurtiswj
        New Contributor
        5 years ago

        yeah, directly connected to modem via ethernet