Forum Discussion

veets's avatar
veets
New Contributor
3 years ago

Giga blast with no OFDM Channels?

Hi, 

I have been a Giga Blast customer for some time and have been complaining that my node is not locking OFDM Channels. How can I be billed for something I can't use? 

2 Replies

  • Hi Veets,

    The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to Cox residential services with other customers. We'd be glad to look into your issue, please send us an email at cox.help@cox.com and include your full name, account holder's name, street address, and details of your issue or a link to your forum post.

    Mike J.
    Cox Support Forums Moderator
    • veets's avatar
      veets
      New Contributor

      Thanks, I have a tech coming out today. I hope its in house tech and not 3rd party so we can resolve the issue.