No. When I selected the phone link for the email issue, It sent me direct to a tech person. Later on in the evening access to my primary account was disabled and I had to get a temp password from a tech person to get back in. Unfortunately I did not properly read the email which said I would lose access after 24 hours. Since I am not the only one, this must be something Cox was doing en mass once a year or so customer-wide. Apparently the Tech people were not even aware of it.
I still would like to know what the "suspicious activity" is so I can avoid it if possible. I can flip between the multiple accounts I have. I don't know if that has an effect on it or not. I only use the primary account for communications to and from Cox, not to anyone else, so it is picking up on something I am doing. I only use webmail to go in and add filters to allow email that Cox is blocking in error or to add SPAM blocking filters that Cox is missing.
JohnD
