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johnptd's avatar
johnptd
New Contributor II
6 years ago

Getting "suspicious activity" message again from Cox

As what happened about a year ago. I again received the "We've detected suspicious activity on your Cox.net email account" message and said I should reset my password. When I called Cox, there was a ...
Deb_O's avatar
Deb_O
New Contributor
6 years ago

I had received the same email a week ago. I did log into my account and changed my password.  Now a week later I received a text message with the same request except it also asked me to contact them via text to talk to an agent.  Would like to know if there is actual suspicious activity or is someone attempting to get information using Cox.  Please advise.  I do not want to update my password weekly.