Forum Discussion

Zurq's avatar
Zurq
Contributor II
6 years ago

Getting Packet Loss in Fortnite any fix?

getting 5-10% sometimes, just wondering if there is anything I can do on my end.
KevinM2's avatar
KevinM2
Former Moderator
6 years ago
Hi Zurq, I've pinged your modem several times, and I am not showing any packet loss. Would you be able to provide a traceroute to the Fortnite Server? Also, would you be able to hard-wire a PC or laptop directly to the modem and perform a speed test for us, using the Cox Internet Speed Test tool?

http://bit.ly/2VsdGbX

I'd like to see what both your download and upload speeds are.

-Kevin
Zurq's avatar
Zurq
Contributor II
6 years ago

  • BrianM's avatar
    BrianM
    Moderator
    6 years ago
    That speed test looks very good. I tested again just now and am not seeing any packet loss to your modem either.

    Brian
    Cox Support Forum Moderator