Getting messages saying used 90% data
I got an email saying I've used 90% of my data or 920,000 MB, but according to the meter on my router it's shows exactly half that 460,108 MB. It's set to log upload and download. I have it set to ...
Forum Discussion
Hi Chorton, Our Data Usage Meter has been tested and certified for its accuracy by Cox, as well as Netforecast (third-party). Netforecast has provided an independent report (PDF) verifying the accuracy of the Cox Data Usage Meter, which I have included in a link below:
www.netforecast.com/.../NFR5125_Cox_Internet_Usage_Meter_2016_Accuracy_Audit_Report.pdf
-Kevin M. Cox Support Forum Moderator
www.netforecast.com/.../NFR5125_Cox_Internet_Usage_Meter_2016_Accuracy_Audit_Report.pdf
-Kevin M. Cox Support Forum Moderator
That's wonderful, but I know all traffic I generate have to go through my router, and it shows half what your monitor shows. If you can tell me what I need to do to make my meter show what yours does, other than just doubling what it reads?
- @Chorton, as your wireless router appears to be third-party equipment, we recommend you reach out to the manufacturer about the router's usage. Data usage still incurs if the content is left on overnight, even if someone is not actively watching or streaming content. Please make sure you have active malware or anti-virus software on your devices, as malware and viruses can use data without your knowledge. -Kevin M. Cox Support Forum Moderator
