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wayqt16's avatar
wayqt16
New Contributor
5 months ago

Gateway wifi network usernam/password issue

Last night my gateway wifi internet wasn't working. I tried to reboot, nothing. This morning on the app I noticed that my gateway said it was connected, but none of my devices would connect. I then realized that my network user name and password are completely different and I didn't change it. What would cause this to happen?

 

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  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    5 months ago

    Sounds like someone had access to your router/app and changed the info. I would suggest factory resetting your gateway and choosing a new long password.