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naraisan's avatar
naraisan
New Contributor
7 years ago

Frequently dropping internet - SYNC Timing Synchronization failure, RCS Partial Service, No Ranging Response received | Internet Problems

For the past 2 weeks the internet in my household has been frequently cutting out.  Sometimes it will disconnect every hour or two, other times it will disconnect multiple times in the span of 30 mi...
Ultimate_Speed_'s avatar
Ultimate_Speed_
New Contributor
7 years ago

Ultimate Speed User in OKC said:

Internet Ultimate

  • Up to 30 Mbps upload
  • 1,024 GB data plan
  • Now available with Panoramic WiFi!
  • Up to 200X faster than dial-up
  • Free access to over 500,000+ WiFi hotspots
  • 10 email accounts

Let's look at that.. Dialup is 56 k X 200 = 11200k  so take 11200 k and devide by 8 to get 1400 Mbps then devide by 8 again to get 175 MBPS... 

But NOBODY gets above 25 MBPS while capped. Therefore COX is FALSE ADVERTISING the potential for services. If we uncapped our modems and set them to not exceed 300 MBPS  COX would have no legal recourse. But they have already breached the contract with false advertising of potential speeds available.