Forum Discussion

naraisan's avatar
naraisan
New Contributor
7 years ago

Frequently dropping internet - SYNC Timing Synchronization failure, RCS Partial Service, No Ranging Response received | Internet Problems

For the past 2 weeks the internet in my household has been frequently cutting out.  Sometimes it will disconnect every hour or two, other times it will disconnect multiple times in the span of 30 mi...
Ultimate_Speed_'s avatar
Ultimate_Speed_
New Contributor
7 years ago

BTW.. I have more systems and networking certifications than any of the employees at COX Oklahoma City. I could remote into  your modem un-cap it run some test then recap it. (oops just did) your modem is not at fault.

You could reach speeds in excess of 600MBs - ultimate service is capped at 300Mbs. 1MBs is 8x more than 1Mbs so 300Mbs = 37.5MBs.

Uncapped your modem hit 642MBs or 5136Mbs.

Mbs = Megabits per second / MBs MegaBytes per second.

Good luck with tech support.