SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=5c:e3:0e:3b:71:e1;CMTS-MAC=00:59:dc:79:8d:cb;CM-QOS=1.1;CM-VER=3.0;
= Noise on the line usually caused by a loose connection on coaxial cable - this could be at a neighbors house on the same ped drop as you and not at your house.
No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:3b:71:e1;CMTS-MAC=00:59:dc:79:8d:cb;CM-QOS=1.1;CM-VER=3.0;
= Modem is not provisioned correctly
Is the issue intermittent and not happeningduring the time we have a technician reserved?
= We boosted you signal and service for several days so when the tech comes out he/she finds nothing wrong with our end. We can then say its your equipment or connections at fault. After several days it will drop back off to the old junk service (because our equipment is mostly 10+ years old and very expensive to replace). So it is cheaper for us to say its your equipment having the issue and not our super structure network that is a lot older than your equipment.