Frequent WiFi disconnects/Panoramic
Been using Cox for years; I have GigaBlast and Panoramic modem (have used Panoramic for around 3 years). Recently (past couple of weeks) I've been having issues with devices randomly losing WiFi conn...
Forum Discussion
Hi @DLDinLV,
It sounds like you have the DOCSIS 3.0 version of the Panoramic Modem, there is a newer DOCSIS 3.1 version. If you are not losing your ethernet connection but dropping wifi, you may want to swap it out for the DOCSIS 3.1 Panoramic Wifi modem. You can do that at any Cox Solution Store or you can email us at cox.help@cox.com with your full name and address.
Ben S.
Cox Support Forums Moderator
It sounds like you have the DOCSIS 3.0 version of the Panoramic Modem, there is a newer DOCSIS 3.1 version. If you are not losing your ethernet connection but dropping wifi, you may want to swap it out for the DOCSIS 3.1 Panoramic Wifi modem. You can do that at any Cox Solution Store or you can email us at cox.help@cox.com with your full name and address.
Ben S.
Cox Support Forums Moderator
