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Qedwards84's avatar
New Contributor
3 months ago

Frequent interruptions

Multiple times per day I experience interruptions of my Internet service. I’ve tried elevating the modem, resetting it, unplugging/plugging back in. Nothing seems to work. Any advice on other remedies would be greatly appreciated.

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  • pdrobin8's avatar
    New Contributor

    I’ve been experiencing the exact same thing and have only had the new panoramic modem for a little over a week. It’s been horrible!

  • Hi. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator