JoseRiders
5 years agoNew Contributor
Frequent Disconnections?
My household recently upgraded to Gigablast because everyone uses the internet. Over the past month of use, we've noticed a frequency of disconnections every few minutes or so, something that never happened with our old, albeit slower, internet. I noticed that some people have experienced the same thing, but with different time occurrences. What exactly is going on there? Is it really on Cox's end? Is it my modem? I never got a clear answer from the customer support so I figured I'd ask here. If it helps at all, I'm connected through ethernet and the speeds are fine, but I get connected way too much in a day that it affects both work and leisure. Any information would help.