Frequent connection drops
I too am experiencing the recent uptick in connection drops. This only started this week though. Panoramic wifi has been pretty good to me but now throughout the day and much more at night we are get...
Forum Discussion
I only have a barrel coupler between the box and modem and I've replaced that. I also connected via ethernet to rule the wifi out and it still happened. So I'm calling for a service call.
Well I called into tech support and was told to reboot everything, they rebooted the modem and said everything look great and my problems should be solved. Of course they issue is not solved. Why when you call in and tell cox everything you have done including talk to someone in support here they still insist on just rebooting? Now i get to waste more time to get the issue escalated. So frustrating. Guess next time I need to do the post chat survey.
