Forum Discussion

fragment7's avatar
fragment7
New Contributor
7 years ago

Fox News Access Not Granted

I'm trying to watch Fox News on the internet using a Roku.  But today I'm getting a message that says "Your service provider currently doesn't grant access to this content.  Please contact them for more details.  Does anyone know why or are you having the same issue?  This is as of April 8th, 2019.

  • KevinM2's avatar
    KevinM2
    Former Moderator

    Hi Fragment7, when using your Roku, are you accessing the Fox News app itself? If you are using the Fox News App, are you using the Cox primary Username and Password or one from a Cox secondary user? If you're using a web browser, are you using Intenet Explorer, Google Chrome, etc? Are you able to delete the Fox News App and reinstall it? Here is the contact information for Roku:

    816-272-8106

    support.roku.com

    We hope this helps.

    -Kevin M. Cox Support Forum Moderator

    • Bruce's avatar
      Bruce
      Honored Contributor III

      I think Fragment's "But today..." chronology indicates Cox has either recently changed something or Cox is not aware something off-network has recently changed, such as the CDN of a cloud service provider.

      Streaming FNC thru Cox used to work...but now it ain't.  Investigate.