Forum Discussion

JeffinLouisiana's avatar
JeffinLouisiana
Contributor
4 years ago

Firmware update

Was there a firmware update last night?  I ask because my SB8200 was acting strange..   It rebooted and only the top power light would come on.  Then when it finally synched,  the up and down lights blinked continuously.     After a few minutes,  everything was back to normal.

Standard Specification Compliant Docsis 3.1
Hardware Version 6
Software Version AB01.01.009.51_080720_183.0A.NSH
  • DavidA2's avatar
    DavidA2
    Former Moderator
    4 years ago
    Hi JeffinLouisiana,

    I do not see any recent firmware updates being sent out. If you would like to discuss your account specifically, we would be happy to do that. To get started, we ask that you email us at cox.help@cox.com with your service address and a link to this thread.

    David
    Cox Support Forum Moderator
    • John2222's avatar
      John2222
      Contributor II
      4 years ago

      How do I determine which firmware version I have for my Arris Surfboard SB8200?