Forum Discussion

JeffinLouisiana's avatar
3 years ago

Firmware update

Was there a firmware update last night?  I ask because my SB8200 was acting strange..   It rebooted and only the top power light would come on.  Then when it finally synched,  the up and down lights blinked continuously.     After a few minutes,  everything was back to normal.

Standard Specification Compliant Docsis 3.1
Hardware Version 6
Software Version AB01.01.009.51_080720_183.0A.NSH

2 Replies

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  • DavidA2's avatar
    Former Moderator
    Hi JeffinLouisiana,

    I do not see any recent firmware updates being sent out. If you would like to discuss your account specifically, we would be happy to do that. To get started, we ask that you email us at with your service address and a link to this thread.

    Cox Support Forum Moderator
    • John2222's avatar
      Contributor II

      How do I determine which firmware version I have for my Arris Surfboard SB8200?