Forum Discussion

adashe's avatar
adashe
New Contributor
4 years ago

Fiber Modems - repeated hardware failures. . ??

We got Gigablast a few months back - replacing the traditional cable modem with a fiber modem and router. HOWEVER, we have had multiple issues where the Fiber Modem just goes "down" - and can't be ...
MichaelJ's avatar
MichaelJ
Moderator
4 years ago
Hi Alex,

Please provide the brand/model number for the modem, so we can check for any reported issues.

Thank you,

Mike J.
Cox Support Forums Moderator