Forum Discussion

Stewyman's avatar
Stewyman
New Contributor
8 years ago

External Accounts

I cannot send email from external account within the new AppSuite. I can send email with my primary account.
 
My error message says: “The connection to remote server smtp.cox.net timed out while awaiting the response.” It gives me this error message right away.
  • Allan's avatar
    Allan
    Moderator
    8 years ago

    Hello,

    We can look into this issue for you. Please send us an email with your full address and the email account your are trying to use to cox.help@cox.com

    Thanks,

    Allan - Cox Support Forums Moderator.