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Stewyman's avatar
Stewyman
New Contributor
8 years ago

External Accounts

I cannot send email from external account within the new AppSuite. I can send email with my primary account.
 
My error message says: “The connection to remote server smtp.cox.net timed out while awaiting the response.” It gives me this error message right away.
  • Hello,

    We can look into this issue for you. Please send us an email with your full address and the email account your are trying to use to cox.help@cox.com

    Thanks,

    Allan - Cox Support Forums Moderator.