Forum Discussion
Bruce
6 years agoHonored Contributor III
The saggy cable is beyond the demarcation point, so it's your call. The demarc is a Network Interface Block usually housed inside a weatherproof box.. Cox is responsible from the street to the box; you're responsible from the box into/onto your house.
You can DIY or hire a contractor. The choice really depends on your future needs, such as resubscribing to Cox and selling your house.
ttracy3
2 months agoNew Contributor
Cox is responsible from the street to the box? Cox wants to charge me $60 to remove the Network Interface Block and its exterior line to the power pole. I am astounded and angered. I had been a Cox subscriber for more than 40 years and had to unsubscribe because of its costs.