Forum Discussion

jimferry's avatar
jimferry
New Contributor
6 years ago

Explain this - 15% of the neighborhood is STILL having issues 9 days after your upgrade.

You upgraded our neighborhood on December 27th.  Aside from it being a really poor choice to do this during the holidays, you have lingering issues. I have called, had tech visits and checked the w...
KevinM2's avatar
KevinM2
Former Moderator
6 years ago
Hi Davidbk, what issues specifically are you experiencing with our services? We're here to help you in any way we can. -Kevin M. Cox Support Forum Moderator
davidbk's avatar
davidbk
New Contributor
6 years ago

complete disconnection from the internet, from all devices. Sporadic times and when it does happen it is almost like it will turn off and on like someone is playing with a light switch.