Experienced horrible customer service?
These cs reps are RUDE. They don't say a word before transferring and speak over you. I can't wait to switch to another carrier. Wooooooo. Freedom.
Forum Discussion
I literally got transferred to a different department mid sentence once because the lady from retention did not want to hear me anymore.
- @Cox@ssh0les
It sounds like you have had a less than desirable experience. That is not how we expect your interactions to go. For assistance with your account. Please email your full address and full name to cox.help@cox.com so I can further assist you.
Jonathan J
Cox Moderator
