Forum Discussion

Cox2's avatar
New Contributor
4 years ago

Experienced horrible customer service?

These cs reps are RUDE.   They don't say a word before transferring and speak over you.   I can't wait to switch to another carrier.  Wooooooo. Freedom. 

2 Replies

  • trev_io's avatar
    New Contributor III

    I literally got transferred to a different department mid sentence once because the lady from retention did not want to hear me anymore.

  • JonathanJ's avatar
    Former Moderator

    It sounds like you have had a less than desirable experience. That is not how we expect your interactions to go. For assistance with your account. Please email your full address and full name to so I can further assist you.

    Jonathan J
    Cox Moderator