Forum Discussion
Allan
Moderator
@CrabCake, I recommend sending us an email with your full name and address to cox.help@cox.com so we can look into these outages on your behalf. -Allan, Cox Support Forums Moderator.
CrabCake
4 years agoNew Contributor
What a waste of time.. They are trying to say that there is a weak signal at my house, and that is why the internet is going down in my area. HAHAHAHA
Why am I paying for internet if my house is the one providing it to the entire area! You guys should be paying me, right?!
Found a question in today's paper asking about the same problem I am having, and no it is not written by me.
"How widespread is the current Cox service annoyance I am experiencing? I live in Kingsmill (Wareham’s Point) and have enjoyed reliable Cox internet and cable TV service for the last five years, until the last few months. Now nearly every day there is a short outage at a random time. Mostly loss of just internet, but today cable TV as well. The system usually restores itself within about five minutes. Are others in our area experiencing this too? Some feedback would help us raise the issue in a way that could help them fix it. "
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