Forum Discussion
When logging into webmail, look at the address and see if it has the word "legacy" in it. I heard they are moving people over to a new webmail and some people on the old platform are having issues. I think it is a known issue with Cox.
Yes, legacy-myemail.cox.net...any way to fix this?
- WiderMouthOpen2 years agoEsteemed Contributor
You could try deleting your temp file and cookies but I doubt that will help. Probably need to wait until Cox transitions you to the new platform and HOPE it is better. I say give it a week or two?
- gtr_sb2 years agoNew Contributor III
Is anyone from COX on here to advise on how long this changeover will take?
- WiderMouthOpen2 years agoEsteemed Contributor
You can try to email them(the Cox moderators) at cox.help@cox.com but I am not sure they are aware of the issue. All my trending data comes from DSLReports. Please update the forum with what they say, as it would be the first official announcement.
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