Forum Discussion

AGhelp's avatar
AGhelp
New Contributor
6 years ago

Emails disappear/ Amazon login codes.

I have had several problems in the past week. Emails disappear and sometimes return sometimes don't. They are not in any other folders. Its very erratic and not predictable. I also was not receiving any emails for a couple days. Now I occasionally receive one from a few days ago. I also have started receiving Amazon emails with codes to login. I know this is a scam and have not logged in. It happens on any computer I try to log in to and don't know how they are related. How do I fix this? I have not changed any settings recently.

  • Karen_R's avatar
    Karen_R
    Former Moderator
    Hello AGhelp,

    Thank you for reaching out to Cox Forum Support. Are you using an email client to access your Cox email, such as Outlook or Apple Mail?



    -Karen