Forum Discussion

markfrms's avatar
New Contributor

Emails bouncing from certain sender

I have been getting morning emails from a certain sender for months and they stopped on 9/24.  I contacted other recipients of emails from this sender and they are still getting their emails.  I wonder why Cox is not accepting them.  I asked the sender to check their logs and this is what they found:

04:41:16 [34541] Delivery for to has completed (Bounced)
04:41:00 [34541] Delivery started for at 4:41:00 AM
04:41:03 [34541] Skipping spam checks: No local recipients
04:41:06 [34541] Sending remote mail for
04:41:06 [34541] Initiating connection to
04:41:06 [34541] Connecting to (Id: 1)
04:41:06 [34541] Binding to local IP (Id: 1)
04:41:06 [34541] Connection to from succeeded (Id: 1)
04:41:11 [34541] RSP: 554 cmsmtp is listed on Cloudmark CSI-Global. Please visit AUP#IPBL1000
04:41:11 [34541] CMD: QUIT 

Can Cox reset this?