Forum Discussion
Becky
7 years agoModerator
Hi Socal, when you send email from your mail client to this friend, do you get any errors or bounce-back messages? Do your friends use an @cox.net email address? Make sure their Webmail setting isn't deleting spam email prior to downloading to Outlook. Have your friend save your email address as a Webmail contact. Also, have your husband save your email address as a Contact, and see if this prevents Outlook from putting your mail in his spam folder. I'm not aware of any conflicts with Outlook. Are you able to provide further details about these issues? -Becky, Cox Support Forums Moderator
socal_transplan
7 years agoContributor III
no, nothing every bounces back and yes! they have cox.net addresses. i will pass on the other suggestions when they get back in town. and my husband has no issues with receiving my emails. his were going into MY spam but after 3 months of telling the filter "this is not spam" they finally seem to have fixed that.
also, fyi, i have reply notifications turned on, but did not get this one. i was getting them the other day just fine. and coleen solved that problem~!