Forum Discussion

robert1953's avatar
robert1953
New Contributor
8 years ago

email

For the last month I sign in to my account but when I click on the email I am unable to get through. I get a message that says connection

error site cannot be reached try again.Cox has twice told me it is because of a server problem.Well how long will this continue ? after

dealing with this for the last month I am at my wits end.

  • Becky's avatar
    Becky
    Moderator
    8 years ago
    Hi Robert1953,

    Please make sure your internet browser is set to accept third-party cookies. After enabling third-party cookies, refresh the cox.com page and try again to access your mail. What internet browser do you use? I'm happy to provide the specific steps needed to change your browser settings.