Forum Discussion

tkassman's avatar
tkassman
New Contributor
8 months ago

Email migration if Yahoo account already exists?

I previously had a Yahoo account using my cox.net email for the account name.  What happens now?  Yahoo doesn't ask me to change my password when I log in and I don't see any cox.net emails... Where...
  • BrianM's avatar
    BrianM
    8 months ago

    If you have a pre-existing yahoo email (not Cox.net,  but rather a Yahoo.com account) then it would be logging in with just a username that does not contain Cox.net at the end of it. It would still be completely separate and not contain any emails that are associated with your cox.net email account. If you can currently go to cox.com and can still log into and view your Cox emails there, that means your email address has not transitioned over to yahoo yet.

BrianM's avatar
BrianM
Moderator

These will still be treated as separate accounts as your Cox one will still have Cox.net at the end and yahoo.com for the other, but you would just login using the whole username@cox.net to access your Cox account at yahoo.com once your Cox account has transitioned over to Yahoo. If you have not received a final email to your Cox account that it has been transitioned, then you will not be able to login at yahoo.com yet.

tkassman's avatar
tkassman
New Contributor
8 months ago

But when I log in to yahoo using my (pre-exisiting) username@cox.net account, here's what I see, no cox email and no obvious choices to start viewing username@cox.net emails.

 

  • BrianM's avatar
    BrianM
    Moderator
    8 months ago

    If you have a pre-existing yahoo email (not Cox.net,  but rather a Yahoo.com account) then it would be logging in with just a username that does not contain Cox.net at the end of it. It would still be completely separate and not contain any emails that are associated with your cox.net email account. If you can currently go to cox.com and can still log into and view your Cox emails there, that means your email address has not transitioned over to yahoo yet.

    • tkassman's avatar
      tkassman
      New Contributor
      8 months ago

      Okay, so it must be that some members of our household have been transferred but other's have not.  I'm still able to access (send and receive) emails from https://myemail.cox.net/ via my username@cox.net account, while others have already been moved.  Thanks, I'll try again next week.

      • GaryGreene's avatar
        GaryGreene
        New Contributor
        7 months ago

        Same issue for me. Although cox support told me my second cox address was ready to go