E-mail Transition to Yahoo! is a Mess!
Received two e-mails about Cox's transition of my e-mail account to Yahoo. Last one received March 6th that included transition FAQs (very few). As I use Outlook to access my e-mail, I noted the st...
Forum Discussion
i was able to access my cox email on yahoo yesterday. tried to log in today and get "password/username is in valid, please try again". kept trying no luck; tried to "forgot password" link only to get the lets verify you, they send me a sms with verification number, after i enter the number it says we sent a verification number to your email please enter it now.
I CANNOT ACCESS MY EMAIL THATS WHY I AM TRYING TO RESET MY PASSWORD.
call Cox and they cannot help as my account has been transitioned to yahoo.
call yahoo and i am waiting on hold.
i have been with cox for 20 years; only because i have no outer options; once MetroNet is in my area i am leaving cox like the steaming pile they are.
Hello, we would be happy to assist with any questions or concerns you might have. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
why? i tried calling Cox they said since my email was fully transitioned to Yahoo i had to call yahoo; called yahoo and they would not help me unless i send them a photo of my Drivers license.
Really!? in order to help i need to send a photo of my Drivers License? WTF!
Hello.
I'm sorry this was your experience with the Yahoo support group. I understand you called, and I wanted to give you another option to speak with them. Below is the Yahoo support link. Please let us know if this helps.
Help.Yahoo.com
