Forum Discussion

Gotcha29's avatar
Gotcha29
New Contributor III
10 months ago

Download speeds constantly drop to 30 mbps on a 500 mbps plan.

I am getting constant notice 16 and 24 errors on the cable modem. 3 channels get high corrected and uncorrected errors. I am unable to go a full 2 hours before it drops to 30 mbps. 
  • Gotcha29's avatar
    Gotcha29
    10 months ago

    It started up again so I had a tech come out it was a filter in the line so all this time it was a filter the tech pulled out :(.

huntybunty's avatar
huntybunty
New Contributor II
10 months ago

Unfortunately the real answer is to get used to it. Sadly Cox has a track record of terrible service. If you’re able to find another provider, I would recommend it.