Forum Discussion

Gotcha29's avatar
Gotcha29
New Contributor III
9 months ago

Download speeds constantly drop to 30 mbps on a 500 mbps plan.

I am getting constant notice 16 and 24 errors on the cable modem. 3 channels get high corrected and uncorrected errors. I am unable to go a full 2 hours before it drops to 30 mbps. 
  • Gotcha29's avatar
    Gotcha29
    9 months ago

    It started up again so I had a tech come out it was a filter in the line so all this time it was a filter the tech pulled out :(.

JawnZ's avatar
JawnZ
New Contributor
9 months ago

I'm having a very similar issue.

The speeds are not only slow, but they are inconsistent depending on what service I use to speedtest. I believe that Cox is having peering issues (AGAIN).

In addition, I run a host of ping tests to both 1.1.1.1 and 8.8.8.8 at the same time, and I see that 1.1.1.1 is having timeouts and failures, while 8.8.8.8 is not.

This has been an issue for a few weeks now. Cox wants to deny responsibility and pretend it's customer facing, when in reality something is very wrong in their network and they aren't taking responsibility for it.