It started up again so I had a tech come out it was a filter in the line so all this time it was a filter the tech pulled out :(.
A tech was going to come out today but this morning I have consistant full speed I think they finally fixed the signal levels on their end all day a rock solid 500 mbps download.
No luck on my end yet. I have a tech coming by tomorrow, so hopefully my issue is suddenly resolved as well and I can cancel the tech visit.
To update, a technician came out and checked all of my personal equipment and found no issues(not surprising). They checked the main line on the street and told me they had to open a ticket to escalate the issue and someone would be out to fix it. Nobody has been seen since.
Hello. We can look into that ticket for you. Please send an email with your full name, address, and a brief description of this concern to cox.help@cox.com.
