Download Speed ?????
It seems my speed isn't what it should be. With 150mbps Cox service, I was only getting 30mbps at my pc on wireless. With a hard conn from the modem I got 50mps.
I took my modem and laptop to the c...
Forum Discussion
Hello Kernal99,
Just a couple of suggestions. When you hardwire, try connecting the ethernet from the laptop directly to modem. Then try to hardwire the laptop to the router. Check for splitters and amplifiers. Run your speed test on Cox.com after logging to the account. This way the technical support agents can see the results as well. Keep all copies of the speed test and how the laptop connected during the speed test. Then reach out to us on Twitter using @CoxHelp, or visit us on Facebook, or email us at cox.help@cox.com with the speed test, complete address, your full name, and primary account holder's name if different from your own.
Crystal
Cox Support Forum Moderator
Just a couple of suggestions. When you hardwire, try connecting the ethernet from the laptop directly to modem. Then try to hardwire the laptop to the router. Check for splitters and amplifiers. Run your speed test on Cox.com after logging to the account. This way the technical support agents can see the results as well. Keep all copies of the speed test and how the laptop connected during the speed test. Then reach out to us on Twitter using @CoxHelp, or visit us on Facebook, or email us at cox.help@cox.com with the speed test, complete address, your full name, and primary account holder's name if different from your own.
Crystal
Cox Support Forum Moderator
