Downgraded my "Gigajoke" service to the 250 plan, getting the same speed for $40 less. LOL
I've been a customer for more than 30 years. Over the past year, Cox has become worse and worse. I've had "Gigajoke" for a while and usually got about 350/35 on a good day. Last week it was totally out for several hours. Today it works for a moment and then it's 20 down and 0 up, totally unusable. My AT&T 1 bar LTE is running circles around Cox right now.
I've finally had enough, so I downgraded my "Gigajoke" to the 250 plan and it tested out at 300/15 on my first attempt at the new speed. But now it is back in the crapper again. But at least I'm saving some $$ now for the same crappy speed.
Just biding my time til AT&T fiber decides to service my area. Their fiber is running 15' away from my house, but they bypassed my neighborhood. Once they are here though, I'm gone from Cox!!