Forum Discussion

Roberta_King's avatar
New Contributor
7 years ago

downgrade internet

Why do I need preferred when I use less than 200 GB per month? Can I downgrade to Starter or Essential?

1 Reply

  • JonathanJ's avatar
    Former Moderator
    @Roberta King

    That package you have is what gives you the speed not how much data you use. Please check this link and if you still want to downgrade email your full address and the primary name of the account holder to