Forum Discussion
Taffeys
New Contributor III
From my perspective you are wasting your time. I claim that the Cox email system does not "learn" anything from users and admins do not over-ride the default rules. I challenge a Cox employee to state otherwise. I have been a Cox "customer" since 1987 since they are an approved and sanctioned monopoly by my city government. I have sent hundreds of emails to "thisisnotspam" at Cox and nothing ever changes. Cox is now tagging email from our United States White House as spam. Waiting to get banned from here again..........
KevinM2
5 years agoFormer Moderator
Rick, we have no intention of banning you, as the feedback you've provided does not violate any of our forum rules. Due to the high volume of emails received, a personal response is not provided to each report. Please do not interpret a lack of response as a lack of action. Our strict compliance with our privacy policies and applicable legal requirements prevent us from revealing any personally identifiable information. Therefore, we cannot disclose any specific action taken as a result of an abuse complaint. -Kevin M. Cox Support Forum Moderator
- Taffeys5 years agoNew Contributor III
Kevin, thank you for your reply.
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