Forum Discussion
Hello,
Thank you for reaching out to us about this issue, and I understand that unwanted spam emails can be agitating to deal with. You may have to forward these emails as an attachment to abuse@cox.net.
www.cox.com/.../reporting-spam-phishing-and-virus-abuse.html
www.cox.com/.../protecting-yourself-from-spam.html
You may also set up spam filter rules through your WebMail settings on myemail.cox.net. Here's some additional information:
From your WebMail Settings menu, select Inbox, then select "Filter Rules."
-Add a new rule.
-Add a condition based on From, and then type in the domain of the email addresses that spam you.
-Add an action to either discard or file the emails from that domain into any folder of your choice, such as Trash. Filtering spam at the domain level is often more effective than blocking individual email addresses. -Kevin M. Cox Support Forum Moderator
- Max_Torque5 years agoNew Contributor
The problem I'm having is that I am getting a dozen or more spam emails a day, almost all from different domains. So blocking the source doesn't really help. Isn't there a way to tighten down properties to block list mailings? I sure don't have this issue with my hotmail account.
- KevinM25 years agoFormer ModeratorCox spends a great deal of time, money, and goodwill addressing the problem. In addition, several state legislatures and Congress are trying to stop spamming through legislation. The accounts of customers who violate Cox's anti-spam policy may also be suspended or terminated. We currently have a variety of measures in place to help protect our customers and our network from spam, and we continue to look for ways to improve the service. -Kevin M. Cox Support Forum Moderator
- bohenlv5 years agoNew Contributor
Well, I tried above for one week. This does NOT work. Copied all the domain names to a Word document so I could see what I'd "filtered." Used individual filter rule for each domain, numbered sequentially. After one week, I had 48 filter rules. Several domains made it through multiple times, after filtered for DISCARD. Multiple other senders (with same click bait titles) simply used multiple nonsense domain names.
I now just delete the offenders - much faster for me; equally efficacious
- bohenlv5 years agoNew Contributor
Kevin, what is the proper way to "forward emails as an attachment"?
Thanks
- KevinM25 years agoFormer Moderator@Bohenlv, here is a link that provides instructions on how to forward an email as an attachment:
www.cox.com/.../forwarding-spam-phishing-or-virus-email-as-an-attachment.html
-Kevin M. Cox Support Forum Moderator- bohenlv5 years agoNew Contributor
Thanks,Kevin. I'll give that a go and report back...
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