I seem to get spam from the same sources day after day after day. I dutifully send to the spam folder (which I empty daily). Is there a minimum time for the messages to remain in the spam folder for "learning"? Or am I wasting my time...?
I have the same problem. It was quiet for a while, but for the last month or so, I have been bombarded with spam emails for places like Wild Alaska Seafood, Andersen Windows, mortgage companies, car insurance quotes, and Certified Santa Letters. I report them all as spam, yet nothing seems to be done. It’s only gotten worse as time goes on. The only way to block them is to create spam filters for key words, but that’s not only time consuming, it may also block out legit emails. Just feel like it’s time for Cox to update its spam filters, but it seems nothing is being done.
I'm getting them from the same companies. Are you sure that Cox hasn't sold our contacts to 3rd party vendors.
I get about 4-6 every day, and they all come through between 3 and 7 AM ET. I have now created about 100 filter rules to get rid of them, but they change the spacing of the words on each new one to beat the filter, so I end up creating new ones, and the cycle continues. I feel like someone has sold my info to a 3rd party vendor in the last couple of months. It may have been Cox, or it may have been my state’s DMV because I renewed my license a couple months ago, and the influx of spam started about then. What really irks me TO NO END is that Cox seemed to have it under control for a while, but now it has started again, and it seems Cox has done NOTHING to squelch this round. And the fact that others, including my mom who has an email account under me, gets the same messages, tells me this could be a Cox issue with my info being sold to these bots.
From my perspective you are wasting your time. I claim that the Cox email system does not "learn" anything from users and admins do not over-ride the default rules. I challenge a Cox employee to state otherwise. I have been a Cox "customer" since 1987 since they are an approved and sanctioned monopoly by my city government. I have sent hundreds of emails to "thisisnotspam" at Cox and nothing ever changes. Cox is now tagging email from our United States White House as spam. Waiting to get banned from here again..........
Kevin, thank you for your reply.
Hello,
Thank you for reaching out to us about this issue, and I understand that unwanted spam emails can be agitating to deal with. You may have to forward these emails as an attachment to abuse@cox.net.
www.cox.com/.../reporting-spam-phishing-and-virus-abuse.html
www.cox.com/.../protecting-yourself-from-spam.html
You may also set up spam filter rules through your WebMail settings on myemail.cox.net. Here's some additional information:
From your WebMail Settings menu, select Inbox, then select "Filter Rules."
-Add a new rule.
-Add a condition based on From, and then type in the domain of the email addresses that spam you.
-Add an action to either discard or file the emails from that domain into any folder of your choice, such as Trash. Filtering spam at the domain level is often more effective than blocking individual email addresses. -Kevin M. Cox Support Forum Moderator
The problem I'm having is that I am getting a dozen or more spam emails a day, almost all from different domains. So blocking the source doesn't really help. Isn't there a way to tighten down properties to block list mailings? I sure don't have this issue with my hotmail account.
Well, I tried above for one week. This does NOT work. Copied all the domain names to a Word document so I could see what I'd "filtered." Used individual filter rule for each domain, numbered sequentially. After one week, I had 48 filter rules. Several domains made it through multiple times, after filtered for DISCARD. Multiple other senders (with same click bait titles) simply used multiple nonsense domain names.
I now just delete the offenders - much faster for me; equally efficacious
Kevin, what is the proper way to "forward emails as an attachment"?
Thanks
