Forum Discussion

amt1a351's avatar
amt1a351
New Contributor
6 years ago

Does my modem status look correct?

Hello, I was wondering if someone could look at my modem status and tell me if everything looks good as I am not super smart of these kind of things.  A few things that caught my attention was the ...
Bruce's avatar
Bruce
Honored Contributor III
6 years ago

Only Cox can give you the acceptable range of signal strength based on your plan, location and equipment.  If your signal is in-spec...albeit the low end...they're not going to tweak it.

amt1a351's avatar
amt1a351
New Contributor
6 years ago

I am chatting with Cox online now and they act like they don't know what i am asking for.  all she says is everything looks good on her end

  • Bruce's avatar
    Bruce
    Honored Contributor III
    6 years ago

    That's a Chatbot.  Call Cox.