Forum Discussion

amt1a351's avatar
amt1a351
New Contributor
5 years ago

Does my modem status look correct?

Hello, I was wondering if someone could look at my modem status and tell me if everything looks good as I am not super smart of these kind of things.  A few things that caught my attention was the ...
Bruce's avatar
Bruce
Honored Contributor III

Only Cox can give you the acceptable range of signal strength based on your plan, location and equipment.  If your signal is in-spec...albeit the low end...they're not going to tweak it.

amt1a351's avatar
amt1a351
New Contributor
5 years ago

I am chatting with Cox online now and they act like they don't know what i am asking for.  all she says is everything looks good on her end

  • Bruce's avatar
    Bruce
    Honored Contributor III
    5 years ago

    That's a Chatbot.  Call Cox.