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- JonathanJFormer Moderator@Fayyy
Sounds like someone is phishing. You have to opt-in to receive text alerts from Cox. Text notification preferences are only used for appointment reminders, data usage billing notifications, or order confirmations. This link will provide more information www.cox.com/.../cox-text-messages-and-alerts-help.html.
Jonathan J
Cox Social Media Support Specialist - BruceHonored Contributor III
Did you previously contact Cox about your service? If not, ignore. Even if it is Cox, Jill wants to sell you something you obviously don't need.
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