I currently have the Cox Gigablast internet + phone service (no TV). I also have a Cox Panoramic WiFi modem/router.
I am in the process of purchasing a WiFi 6, Tri-Band router to replace the Panoramic router. My question, then, is: Will Cox charge me a monthly fee for a DOCIS 3.1 data/voice modem (TM3402?) if I return the Panoramic WiFi that I am currently renting, since I will no longer need its WiFi component.?
Thanks!
No charge. If Cox requires equipment for landline service, Cox must freely loan the equipment to you. Just don't lose it or...cha-ching!
The Solution Store will issue a standalone telephone modem (eMTA) or if the Solution Store doesn't have an eMTA, they'll probably freely loan the Pano but provision as telephone-only.
No cox does not allow customers to own the phone modem they loan it free or rent the panoramic you have
Thanks to Bruce, Wider, and Andrew for very helpful replies. Happy New Year!
