Forum Discussion

amacz's avatar
New Contributor
4 years ago

Do we get some kind of discount on our bill if there’s an outage that lasts for multiple days?

It has been about 5 days that the outage has lasted with no estimated repair time. I pay for an entire month of service when the internet is only going to work for 25 maybe less days of that month? Just want to know if the month bill is discounted when there’s an outage this long.